Note - Tracker is short for “GPS Tracker”. Supported GPS Trackers include PT200 and PT300 Wireless GPS Trackers from Sendum Wireless
Yes. Charge the battery by using the wall charger provided. Insert the battery into the Tracker and connect the wall charger. Fully charge the battery continuously for 4 hours.
The device does not have an on/off button. Once the battery is inserted the device is live.
21 days, based on 1 locate per hour around the clock. 500 locates approximate. This time can be expanded by the battery management tools of the PT300’s motion configuration and deep sleep mode.
No, password and account information is confidential and are rarely ever traced back to owner.
Navigate to http://trackfusion.gpsit.com (or go to www.gpsit.com and click “TrackFusion Login”). Type in your username and password and click "Login". Your account information along with your registered devices will appear. There is a “Customer Care” tab to the far right on the tab bar above the map. Click on the “Customer Care” tab and review the user manual to get an understanding of how to use the device functions.
Click on the "Location Map" tab. A map will appear in the middle of your screen with your devices listed to the left. Now click on the "Locate Now" button and your Tracker location will be marked on the map with a red balloon.
Located below the map are the “Real Time” tracking control tabs. Choose the duration of time you want to track the Tracker and how frequently you want to have the Tracker located. Once you have chosen the duration and frequency for tracking then click on the "Start Tracking" button.
Note - GPSit recommends you practice first by tracking your personal vehicle as a practice session. For covert vehicle tracking place inside a Slap-n-stick magnet mounted deployment case and snap it closed by engaging the latch securely. After you have deployed the Tracker covertly follow the same procedures above.
Go to the "Track History" tab. Click on this tab and a "Get History" tab will appear next to each device listed. Click in the "Get History" box and a monthly calendar as well as the last 30 days of tracking history will appear. You can choose a track UID and click it and it will return the location information for that session. The ability to go back further than 30 days or to drill down into a specific date and time is available by entering your requested date and time into the calendar. Choose the "Start Period" and "End Period" dates for the tracking history you want to view. Then click on "Retrieve Tracks" tab. "Tracks Found" will appear, You may click on "map" or "data" for appropriate information you are seeking.
The most common cause for not being able to locate the Tracker is because the battery needs recharging. A dead battery requires a minimum of 4 hours to complete a full charge.
The next potential reason is the Tracker could be that it is outside of CDMA network coverage or is in a heavily impaired environment like inside a concrete building or an underground parking structure. The Tracker is designed to search for and communicate with multiple cell towers and GPS. In an outdoor unimpaired environment with sufficient battery life and at least one cell tower to communicate with the Tracker can be located as it is designed to do.
GPSit recommends that you try to locate the Tracker by clicking on the "Locate Now" tab a second time. If you are still having difficulty locating your Tracker and you know the battery has a good charge then often times the Tracker can be located when it leaves the heavily impaired environment and is able to communicate with the nearest cell towers and GPS.
For best results GPSit recommends Internet Explorer 7.0 and greater.
GPSit recommends that you set your computer power settings to "never" go to hibernate. This can be achieved by clicking on your start button on the bottom left of your monitor screen. Then click on "control panel" tab. Click on the "display" tab. Click on the "screen saver" tab. Click on the "power" tab. We recommend you set all the settings to "never". This will ensure that your tracking duration will not be interrupted.
To first locate your Tracker after logging onto your account, you must click on the "Locate Now" tab. Once you have located your Tracker one time and you want to locate your Tracker again to determine if the Tracker is in motion, you may click on the "Refresh" tab.
The difference between the two functions is when you click on the "Locate Now" function the map will disappear from view for a few seconds. When you click on the "Refresh" function the map will remain in view.
No, you can only have one tracking feature locating the device at a time.
No, when customer retrieves your tracks you could only print out coordinates.
Yes, once a successful locate is obtained this feature will be available by pressing on the red balloon and following the Geofence set up instructions.
No, you could still retrieve the history in the track history tab. Just insert the relevant dates and times or click on the track UID for that Geofence session.
No, each account has one user name and password. But if you have more than one device then we could provide you with multiple accounts with a unique user names and passwords.
(Combined data and TrackFusion services)
No, overage locates will be billed at 15 cents each.
Each new locate derived from clicking on the "Locate Now" function, the "Refresh" function, Geofence, track recorder or a real time tracking functions which brings back the location information of the device constitutes a locate and goes against your monthly locates in a billing cycle.
No. Only successful locates marked by a red, green, blue or yellow balloon are counted towards your monthly plan of total locates.
GPSit - 619 230-5100 x204
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